Reviews

Carlos Mendez on 09/03/2026

Excellent and perfect courteous service. I appreciate you guys so much. I went in thinking I had other things to do to my truck But that was not the case I think you guys so much. I appreciate you guys. Honestly, I would recommend to everybody. They’re honest people and great workers. They are really not out just to make a dollar they’re more about making customers happy that they are getting.🫡

Michael M on 07/17/2026

Great experience! Their staff is very knowledgeable and professional. Very transparent with the work being done, I would recommend them to anyone!

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We are truly grateful knowing that our customers are happy with our staff and our work.

Paul Robinson on 07/02/2026

Direct Truck & Auto Repair was excellent to work with. They were courteous and professional. Their prices were almost $900 less for the same service from the dealership(including the cash discount). I will take my truck back to them again.

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It was an honor working on your 2020 Ram 3500 doing the differential service. We strive to give our customers great service including pricing . Thank you again for being a great customer.

rassski2 Rodriguez on 06/03/2026

I wanted to share my experience with Direct Truck Repair. Whenever I have an issue with my 2006 Chevy diesel truck, they have always been great. Repairs are completed on time, and they provide an exact cost upfront. While you may pay a little more, the work is done right, and they offer valuable recommendations on potential future issues. I highly their service for reliable and honest truck repairs.

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We truly appreciate the compliment, we have an amazing staff that try very hard to make our customers happy. THANK YOU!

Kris Wyatt on 05/29/2026

Darrin & Josephine are great to work with, always a pleasurer. Thank you Kris Wyatt

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Thank you Kris, we truly appreciate all your work.

gail cronyn on 03/09/2026

I am grateful for the excellent mechanics and the great customer service at Direct Truck. They resurrected my dilapidated old truck, giving it new life and utility.

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How sweet, your 2005 GMC Sierra 2500 is perfect, we are so happy to have served you.

John Gensel on 02/07/2026

What a fantastic experience I had with Direct Truck & Auto Repair!!

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We thank you for the great review, Mr. Gensel.

Ronald Rostawicki on 01/30/2026

Hey special thanks to Darren for trying to make me happy. He did an excellent job diagnosing my problem.

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Thank you Mr. Rostawicki, this mean a lot to us, our employees a long with Darrin appreciate the compliment.

William Harper on 11/20/2025

Had my 2010 Ford Ranger in for gear shifter repair and fuel filter . I got a ride home and picked up when the work was done. Everyone that worked there was very nice. Tha tech Jaren , did a great job. My shifter is now fixed and pops into the right gear , I think it works better then when I bought it new and everything was put back just like I brought it in fantastic . And my truck is running better with the new fuel filter , I'm ready for another 15 - years . Best repair work I have had done in quite sometime, I'm very happy !!! THANK YOU!! Second time I bought my Ford Ranger in and again your great team found the problem with my check engine light still on, after a repair at a different shop. Your team fixed the problem and made it possible for me to keep driving my truck, until I can have the leaking valve cover gasket replaced. Wow that's great work and I will definitely be back to your shop soon for that as well. Thanks again for a great experience and I appreciate it.

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We appreciate the review Mr. Harper. Everyone here at Direct tries very hard to keep our customers happy, this review will make them happy. Thank you again for your business.

bryan henley on 10/01/2025

Fast and efficient, thanks again for your services

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Thank you so much Mr. Henley, your review means a lot to all of us.

Eddy Granados on 09/07/2025

Great company with great Knowledge

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Thank you for the kind words.

Timothy Bodine on 06/06/2025

Direct Truck auto repair did the work that others couldn’t do. Thank you for your professionalism and timely outcome.

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Good morning Mr. Bodine, it was a pleasure to fix your Ram 2500. We appreciate the review, it's always nice when people recognize how hard our people work and try to make our customers happy.

Cully Cuthrell on 03/26/2025

Thank you Direct , this is absolutely the best place I've ever delt with. Friendly people from start to finish. I've never seen Darrin in my life but after our initial meeting and I explained the problem I was having from that point on I was treated like VIP. Can't say enough for this place. Fair pricing , friendly and fast service what else can you ask for , ill definitely be back. Thanks Direct

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What a great compliment. We appreciate the time you spent with us.

Sean Bennett on 03/20/2025

Darrin and his staff were very professional and always keep me up to date on the repairs being made. I will be a returning customer.

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Sean, we thank you for the kind words. Our staff truly appreciates positive comments, especially when our customers are kind to them. We hope you're enjoying your International back on the road.

Alisa Dodge on 10/31/2024

Once again I can confidently say this is the Best mechanic anywhere!! I drive an hour and 1/2 from Sunland Los Angeles to have them work on my diesel truck. From the office staff to the mechanics and the owner - they are all friendly, conscientious, meticulous, knowledgeable, listen deeply because take your concerns seriously. They researched and fixed several mysterious problems on my truck that other mechanics brushed off. I feel very safe driving my truck after they have worked on it.

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It was our pleasure working with you and taking care of your 2004 Dodge 2500 diesel. I will pass the message over to Darrin and Jimmy.

Brian on 10/11/2024

Had my truck serviced for oil and fuel system was greeted by a very friendly courteous staff who kept me informed throughout the process and my opinion the whole team went over and above for the customer experience. I would highly recommend this business.

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Hi Brian, I will definitely pass that on to our team, they will truly appreciated the complement since they work hard on treating our customers with great customer service.

Mike Koehler on 09/20/2024

Always professional, knowledgeable and fair priced! Glad to have them near by.

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Hi Mr. Koehler, it's always a pleasure to service your vehicles.

Peter Evans on 09/06/2024

As always, Great service + Great people = Great overall experience Fast, Friendly, and right the 1st time.

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Always a pleasure Mr. Evans.

Josue on 05/06/2024

Berta is Great, thank you for the service you provide.

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What a great compliment. She is amazing, thank you for your business.

Marie Lopez on 01/31/2024

Both ladies are very professional, and they keep you informed ,

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We appreciate the positive comment. I will let them know.

Manny Garcia on 12/01/2023

Took my 2008 F350 here for an engine code, I knew the fix was possibly going to be very expensive. I had a great experience from the first time I called to make an appointment to when I stopped by, the ladies up front and the owner were great! Very good communication and we did a less invasive, more affordable fix which was just a PCM update . I know this was only a possible fix which we would not know until it was done but it FIXED it! I couldn't be happier, they test drove it more than just down the street and went a few cities down. When I picked up my truck the owner came out and seems to be involved with every repair as far as knowing what's going on, we spoke for a minute and was very pleased! I drove it over 100 miles the following day everything is great. I think I found my new shop. They don't just go for the most expensive fix or turn you away like another shop did just because of the year of my engine.

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All we can say is thank you so much for a great review. I will pass this on to Bertha and Helen, they are the BEST! We are truly blessed.

Rick on 10/02/2023

Had an issue with brakes and seals on a Diesel motorhome. Darrin and his techs worked hard diagnosing the problem and were able to resolve the problem and completed the repairs. Their shop is extremely clean. Their techs are experienced and qualified to handle any automotive/truck/diesel problems. Office staff and owners are very professional and will make your experience well worth your time.

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Very kind of you Rick, thank you for the great review.

John F on 09/25/2023

What do I look for in a master mechanic? 1. Honesty: Making honest adjustments to our invoice. If they find a less costly ( but still quality) way of fixing your vehicle.They just don't keep the saving for themselves. They pass it on to their customers. Trust me not everyone does that. 2. Knowledge: They are fully knowledgeable on the job they perform and they keep you in the loop on options. 3. Trust: When I pick my vehicle up it's been tested and proven to perform as expected. Also keeping my vehicle clean and undamaged while at their facility. 4. Partnership: Knowing and understanding down time is money. Getting my vehicle fixed and back on the road. Instead of just replacing a part they assume is the issue, they take the time to see if it is repairable. Which saves money and time. Waiting on parts can take days or weeks and some of these parts places will mark your parts up 400%+... I think they get a"RUSH" out of the mark ups. ‐--------------------------- Direct meets all our marks. For us it's a good piece of mind and a great shop. Staff is friendly and very understanding. They keep you well informed on the progress of your repair. Give them a shot, You won't be disappointed. JF

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Wow, this is a great review. We are so grateful to have customers like yourself to be honest and to the point.

Aaron Corona on 09/17/2023

Your customer service is great very friendly office ladies. And your mechanics did a very good inspection on my truck and fix the problems that I had. The only thing I was not too happy about was the process takes a little too long from setting up an appointment. Ordering the parts took a while. From the day they did the analysis inspection to the day the truck got fixed. But I guess it's not really there for your fault it's ordering parts everything is short bu t overall you guys did a great job and your staff and mechanics are great I appreciate all your hard work I will be taking my truck again for more service

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Hi there, even though things took longer than expected we appreciate the review, your patience and especially your business.

Robert Myers on 08/22/2023

GREAT EXPERIENCE!!!!

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Thank you so much for the review!

Joe Micalizzi on 08/02/2023

I don’t particularly like taking my car in for service but Direct Repair makes it so seamless. Service was impeccable, and customer care was extremely friendly and I was out of there in a timely manner. I would definitely recommend direct repair to everyone I know.

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Very kind of you to take the time to give us a great review, we appreciate having you as a customer.

Laura Fuller on 07/22/2023

thank you so much for repairing my truck.Iam so greatful to know that when i take my trucks to your shop they will be fixed right with honesty and integrity thanks again,jack

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You're very welcome. Thank you for your business.

Billy Vincent on 07/12/2023

As always when I take my truck to Direct towing the work excellent.

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Thank you Billy, it was a pleasure working on your 2005 GMC Sierra. Your vehicle is good to go and well done on keeping up with the maintenance.

Keith Norlander on 06/09/2023

Great repair services.

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Thank you Mr. Norlander, it was a pleasure figuring out the problem with your 1999 Dodge Ram 2500. After diagnosing your dodge we were able to install a new starter motor. We thank you for your business.

Julie on 05/25/2023

Knowledgeable professionals. My 2012 RV has a unique International twin turbo diesel engine setup. No one could isolate the power problems until I visited Direct Truck and Auto. It was a big fix, and I had complete confidence that the repairs suggested were necessary, and the work was being done with great care. As a full-time RVer honesty and skilled professionalism is of utmost importance to me. I want value for my dollar AND I don’t want to be broken down in the middle of nowhere! Thanks to the whole crew at Direct. I’ll see you again for my annual engine checkup in 2024.

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We thank you Julie for your kind words, it truly encourages everyone here at Direct. Safe Travels!

Mark Swanson on 05/22/2023

Everyone was amazing, communication was spot on, will definitely use them again!!

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Good morning, Mr. Swanson, thank you so much for your kind words.

Carlos Gastelum on 03/21/2023

Good place

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Very kind of you. Thank you so much.

Jose Rabago on 03/17/2023

Very professional and honest business .I am very satisfied with the service . You have earned my respect and business on any future needs. Thank you Darren , Bertha and Helen.

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Thank you so much for a great review. I will make sure they all see this.

Barbara Whittington on 02/16/2023

Direct Truck and Auto repair is amazing. The customer service is on point. The mechanics are the best!!!

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We installed a new turbo actuator on her 2019 GMC Sierra. We truly appreciate the compliment, as a team our staff try very hard to provide the best service possible. Thank you for putting your trust in us.

Ralph Cardone on 01/16/2023

Great service, fair pricing, and fast turn around... These guys are The Best in the Business. Couldn't imagine taking my vehicles anywhere else.!!! Darrin and Bertha are awesome, and always kept me up to date every step of the way.

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You're awesome. Thank you so much.

Lester Ackerman on 01/15/2023

Did good work after someone packed my hub with grease not gear oil and caused a leak they got it fixed right!

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I'm glad we can help. Thank you.

Jeffrey Ruiz on 12/23/2022

Great experience with Darrel. Will come back for any future repairs! 10/10

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Thank you so much.

Angelo DeLeon on 11/20/2022

Good service

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Thank you.