Finally!!!! A shop that does what they say they're going to do and then actually does it! For anyone who has ever hassled at a mechanic shop, please give Direct Truck a call, they DO NOT dissapoint.
Direct Truck is in a class of its own, this is the most honest, kindest, courteous, hard working, quality group of people I've ever dealt with, everyone from the owners to the absolutely lovely ladies in the front office, Josephine Bertha & Helen. I've been to many mechanic shops in my life and I can say without a doubt this was the best experience / shop so far, not even close!
Usually when going to your average mechanic shop you have to fight to park your car in some dusty over crowded parking lot. Then proceed through a dirty lobby, then after hunting someone down for a while FINALLY you speak to someone with a horrable attitude who looks and acts like they dislike their job and would rather be doing anything else other then speaking to you.
It is because of this that I thought I'd be better off taking my car to the Ford dealer to fix my 03 Excursion (no start). Long story short, I had to chase them around for 2.5 weeks and in the end all they did was run some codes, check the tire pressure and scratched the back door, which I'm still trying to get them to fix weeks later.
I had my car towed to Direct Truck the next morning, in a short time they diagnosed and fixed the problem. Quick, quality, efficient, no nonsense! I wish I would've found Direct Truck 20 years ago, it would've saved me a lot of headaches, hassle and a whole lot of money. I live in Corona and I don't mind one bit the 60 mile round trip for service.
I say again -
Direct Truck is in a class of its own, I will always and already have recommended them to people I know / owner operators. They have a customer In me for life, I can't say enough good things about them.
I am very grateful to this team at direct truck. Thank you!